Troubleshooting Guides

Looking for a little more guidance on your cellular shades trouble shooting, wood blinds trouble shooting, or with any other Bali product? Our comprehensive guides run through all of the most commonly asked questions to get you the answers you need to make your dream home a reality. Whether you are looking to replace a part, adjust the length, keep everything straight and centered, or just have a few questions on operation, we can help.

Classic Roman Shades

Continuous-Loop Lift

A powerful clutch lifts the shade and holds it steady without the continuous-loop cord changing length, for smooth and easy operation.

Cord Lift

Located in front of the fabric and can be placed on the right (standard) or left side of the shade.

Login to Your Account

Don’t Have an Account?

Create a Bali Consumer Account for saving swatches and room scene photos to reference on your design journey and preview window treatments on your very own windows with the Bali Window Treatment Visualizer.

Create a Free Account

Minimum of 8 characters – must include 1 letter, 1 number, and 1 special character (!,@,#,$,^,&, or *)

Get more with a Bali Favorites Account

My Favorites is your online portfolio for saving swatches and room scene photos to reference on your design journey. Share favorites and easily order your preferred samples from the available swatches.

Help Me Choose